Improved Relationships with your Suppliers and Business Partners

A short case study highlighting how a review of the Categories, Contracts and Target Operating Model can add value and improve reputation -contact Mike Hammond to learn more and discuss how Redtree can help your company achieve similar outcomes.

THE SITUATION

Blue Chip Company Category and Procurement Team failing to deliver expected cost savings.

Poor internal reputation amongst key stakeholders and business partners due to poorly structured contracts and failure to drive improvements and deliver innovative solutions with 3rd Party Suppliers, resulting in risk of undermining company’s competitive advantage.

Low moral and motivation of staff within the teams leading to staff retention challenges.

THE TASK

Review the Target Operating Model and Sourcing Categories to:
a) Improve End to End alignment with internal and external business partners
b) Drive improvements in performance
c) Deliver the innovative solutions to restore competitive advantage

THE ACTION/APPROACH

Obtained Senior Leaders endorsement, sponsorship and commitment of Business Partner resources to support the review

Reviewed “as-is” situation with internal Business Partners – Contracts, Contract Performance, Organisation Design, Ways of Working, Transactional Processes

Reviewed updated Business Strategy and Plan and updated Business Needs
Completed a Supply Market Update – Updated Risk Analysis, Competitive

Positioning, Procurement Targeting, Strategic Supplier and Value Opportunity Identification

Updated Sourcing Strategy

Proposed organisational revision to ensure Procurement teams align with Business Partners organisation

Provided Sponsors with Roadmap and detailed plan to deliver improvements

THE RESULTS

Cost savings, improved contract performance. Mitigation of competitive advantage risk

Improved relationship and reputation with internal business partners

Increased perception as a partner of choice within supply market

Revitalised value proposition for staff, improved retention and build of category and business expertise